Frequently Asked Questions

  • Attending a Class

    On the date and time of your course log back into your Thinkific account to access the Zoom and course content. Sign in now

  • Cancellation Policy

    No refunds or credits will be given, but participant substitutions are allowed. To make a substitution, you must contact us in writing 24-business hours before the class you registered to attend begins. To make the request, please email with the email address and participant name for the substitution. We are only able to substitute for the same class on the same day. You will receive confirmation of the request, and the new participant will receive class links and details.

  • Group Registration

    Register individually or register a group of your teachers. For information on registering a group contact

  • Zoom Course Requirements

    For interactive ZOOM classes participation is required. Please be prepared to join the Zoom with a desktop, tablet or iPad with working microphone/sound and camera that will remain on for the duration of the class. For your safety, you should not be driving while attending this class. Please ensure you are in a location to focus and minimize external distractions (i.e., television, music, meals).

  • Payment Methods

    Our registration system accepts Visa, MasterCard, American Express and Discover.

  • How to find a course

    Choose Course Topics tab at the top of this page. Courses are organized by categories to help you find classes that are applicable to your work.

    • All Ages
    • Child Development Associate (CDA)
    • Conferences
    • Director & Administrator
    • Early Education Apprenticeship Program (EEAP)
    • Infant/Toddler
    • On-Demand Webinars
    • Preschool

    If you aren't sure which category to look in or are looking for a specific course you can choose the All Courses Category and type your search terms into the Search bar .

  • Need Help or Have Questions

    Email or call 817.831.2111, ext. 145.